Wednesday, March 28, 2012

Not!


Satisfaction Guarantee: We offer a '3-Day Exchange Policy' and '14-Day Return Policy'. If you are unsatisfied with your scooter for any reason, then you can return it and we will make sure you are taken care of. We will work with you step by step to assure that you get the scooter that is right for you.


This is the road they send you on to get help


Yep, it never ends

We were somewhat apprehensive about…


We were somewhat apprehensive about buying the scooter from the start when they handed us one good key and one broken key. I asked if they could get us a replacement, and they said it was impossible. The second red flag was not being able to see out our mirrors, as they had been installed incorrectly and pointed almost upwards. (There was no way to adjust them without breaking them). The scooter ran fine until the key broke off inside. They said they wouldn't do anything to get us a replacement even though they only gave us one key. When we bought the scooter, I specifically asked, "So if we lose the key, or it breaks off like the first one, what do we do?" They said, "Oh, don't worry about that. We'll take care of you." Anyways, I have felt fortunate to have a scooter that hasn't needed extensive repairs in the past year because I know I wouldn't take it to them to get repaired, even though it's under warranty. I feel like they are very proud of their BBB rating, but they are obviously more interested in making a sale than in taking care of customers. I don't think I'd buy from them again and feel they are somewhat dishonest and hold over your head the fact that if something goes wrong, you can't do anything about it.

Recent Reviews for Less Stress Auto & Powersports

  • 1 stars

    I bought a scooter from them in 2008

    Provided byYP.com
  • I bought a scooter from them in 2008, i have had a major problem happen with my scooter every year since than. now given some of it could be my fault. How ever this past summer I had some problems and took it to them to get it fixed the first time it seemed they fixed the problem but a couple weeks later the problem reoccurred. I took it back to them to get it fixed they stated it would take 5-7 days to have it fixed, well 7 weeks later after calling them repeatedly and them telling me it would only be a couple more days, I got my scooter back. 1 week later same problems occurred and i took it back and it has been another 8 weeks and i still dont have it back after calling them multiple times. These guys are a pain, take it to scooter lounge in orem

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This place is a very terrible business. They told me that my parts would be in in 3-5 days. 4 weeks later they come in. I would have been ok with it, however, they never called to tell me what was going on. I had to call every other day to get any information out of them. Then when I went down to pick up my scooter and voice my concerns, the owner put the blame on me. He was up in my face yelling at me telling me that since I didn't purchase the bike at his shop that he was doin me a favor by fixing my bike. Their heart is in the right place, however, it seems that their business is growing too rapidly for them. They are biting off more than they can chew and they blame the customer for it. The owner is a poor poor business man that provides crappy service. I wouldn't even give them one star. DO NOT TAKE YOUR BUSINESS HERE!!!!!!

This is so fun!


This is the kind of friend you have if they sell you a Chinese bike

Still have one pit bike. I gave one away... it is broke It got laid on its side and now it will not work.

Just buy a real bike.


Less Stress Powersports


I have two Coolster Pit Bikes from Less Stress Powersports for sale less than three hours on them $1,350
One works-for now. One broken.
No worry Less Stress Powersports Returns says:STORE TERMS SHIPPING, RETURNS, REFUNDS PAGE:Return Policies Less Stress Powersports is dedicated to customer satisfaction. If your purchase does not fulfill your needs for any reason, you can return your item for an exchange or refund. Simply contact our store to receive instructions on returning your purchase.


This is not what they will do. They will say you have a three day Exchange policy.

When you say you did not get a three day policy… they will send you a blank one and say this is it!
See: http://lessstresspowersports.com/cart/index.php?main_page=shippinginfo

They will not return the broken bikes. The bikes I bought have less than three hours on them.

If you have had any problems with Less Stress Powersports or Less Stress Auto, Inc please let know.
From what I can find, if you make a big stink he will help yo